4.2 Limited Warranty & Service (EP9 MDB)Updated 5 minutes ago
Extar LLC products are warranted to be free from defects in materials and workmanship for one year and ten days from the date of purchase. The warranty card included with this pistol should be completely filled out and sent to EXTAR LLC to activate the warranty, or you may register your firearm on our website. Any such defect of which EXTAR LLC is given written notice, as provided below, within warranty period by a customer will be remedied by EXTAR LLC. This limited warranty is granted by EXTAR LLC. To initiate warranty service, you must first contact EXTAR LLC at [email protected] and get a “Warranty Return Authorization” number. All warranty claims should state the model and serial number of the gun, a description of the difficulty experienced, and the date of purchase. It is recommended that the owner insure shipment, since EXTAR LLC will not accept responsibility for loss or damage in transit. EXTAR LLC will pay transportation and insurance charges for return to owner if the claim is covered by warranty. After authorization has been granted, the firearm should be sent to:
Warranty Service Department
EXTAR LLC
1070 Metric Dr.
Lake Havasu City, AZ 86403
www.extarusa.com
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